1 hour ticket response
Fast assistance is our topmost duty and that’s why we have a team of qualified customer service technicians who are ready to provide a prompt reply to any question that you might possibly have. Simply post your tech support ticket from your Online Control Panel and we will reply within sixty minutes in the worst case scenario. Actually, we work hard and aim for a twenty–minute trouble ticket response time.
An Exceptional Customer Care Service
Each member of our customer care staff has many years of experience in the Linux cloud hosting sector and almost all of them have worked for us for at least 5 years. They are all ready to reply to all your requests in the most professional way possible.
An Easy–to–Navigate Help Center Section
Incorporated into the Online Control Panel is an easy–to–navigate Help Center section, which includes different information sources. You can search through a routinely updated knowledge base offering web hosting account management articles and site management articles, check out our instructional video tutorials or have a glimpse at our F.A.Q. section.
