Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center included in our Online Control Panel offers a collection of help articles and regularly asked questions. Aimed towards solving any common issue that you might encounter, they are written by our support team of qualified technicians.

  • Top quality support service

  • Tutorial Videos

  • If you would rather watch how a task is executed or how an issue is dealt with, instead of just reading about it, then examine our collection of step–by–step video tutorials. They cover various issues and will help you swiftly understand how to work with our Online Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 customer service with a 1–hour ticket response time guarantee. Our team of experienced customer service technicians will be available to you to respond to all the questions that you might have. During off–peak periods, an answer will be offered in even less than 20 minutes.