A 99.9% Server Uptime
We’ve built our cloud hosting system using stable hardware and strongly tweaked software. Our sysadmins have installed a customized version of SELinux on our machines in order to guarantee maximum security and reliability. We have installed several distributed denial–of–service protection tools combined with highly efficient firewall programs to make sure our network is impenetrable and secure.
All Linux cloud hosting packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you select, the guarantee remains unchanged.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it is vital to also set up your own network architecture. For this reason, we set up a custom–configured internal network in all our datacenters. Based on enterprise–grade Juniper routers and switches, our internal network allows for incredibly fast data transmission rates and is also completely redundant.
Because of this, you will enjoy a 99.9% network uptime in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, no matter which hosting service you have chosen.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not delighted by our services, or if you consider them insufficient, or if you decide that you need to have a Linux VPS hosting instead of a cloud hosting package – you will get a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain total control of your domains even when you delete your web hosting account with us.
24/7 Technical Support
We’ve diligently hand–picked each member of our 24x7 support department to make certain that we can offer the very best customer support you can get. Each one of our technical support engineers has lots of years of experience dealing with web hosting accounts behind his back, so they know what they are doing. Plus, they’re available to you 24–7–365 – you’ll be able to touch base with them at any moment and they will reply back to you as fast as possible.
Their average response time is under twenty minutes, while with many other hosting companies you have to wait for days. And we offer you a 1–hour response time guarantee. Regardless of what happens, your inquiries will be replied to in less than 60 minutes.